Field Lab & 90-day follow-through
Turn one lesson into a repeatable practice

Select the practice
Behavior to strengthen: __________________
Situation / recurring task: __________________
Expected service standard: __________________
Authority and escalation boundary: __________________

Prepare and apply
Who needs to understand the expectation? What does good work look like? What support is available? Plan the conversation, practice with a peer, and apply it within your role and agency policy. Follow technical and safety protocols.

Record useful evidence
Date tried: __________  What I said or delegated: __________________
What changed / what did not: __________________
Next action, owner, and date: __________________
Keep personnel details in approved agency systems; share only anonymized learning.

30-day sponsor review
Review the agreed behavior and a recent example. What helped? What blocked application? Set one next action with an owner and date. Evidence: __________________  Next action: __________________

90-day continuity review
Check whether the practice continued. Identify a backup or supported stretch assignment. What needs reinforcement? Evidence: __________________  Next checkpoint: __________________
Use local data to monitor change without claiming the training caused every outcome.

Johnson Civic Impact Group | xavier@jcig.us | (770) 824-1718